Frequently Asked Questions

General FAQ

Is it safe?

Pesticides used by Cairns Termite Specialists are registered with the relevant authorities and have been tested using the LD50 Testing program. No products used by our Technicians have been deemed dangerous to family or pets. No side effects have been reported. Therefore there is no need to vacate family or pets, except under extremely rare conditions. These situations are approached in a different manner. The Technician will establish if there are matters of concern and you will be directed to a course of action.

The chemicals and baits we use are specially selected for their safe use in the home. Our Technicians have in-depth knowledge of all our products and carefully assess the situations in which sprays and baits are used. Safety for health and environment is all part of our "Reduced-Risk Pesticide Program".

Are there any guarantees?

Yes, free service periods are included with the largest part of our services. Inspections and reports have a complete set of terms and conditions that apply to them alone.

Will our children be safe?

Yes, your children and infants will be safe. Our Technician will advise you about proper aeration and any other issues he may find on initial arrival.

I'm pregnant. What about baby and me?

There is no risk to pregnant women and their unborn children. The reason for wanting to vacate the building for a short time would most likely be due to a reaction with unfamiliar smells more than chemical smells as such. Any unpleasantness is not a health issue. Some people simply react differently. For example, some pregnant woman cannot bear to refuel the car because of the petrol fumes.

Will my pets be safe?

No harm will come to your pets - cats, dogs, birds, fish, or otherwise. Simply let our Technician know if you have fish or birds, then just follow his instructions to keep them safe.

I'm allergic to many products. Do I need to leave the premises?

The answer is 'no' in most cases. However, if you'd feel more comfortable being out of the building during treatment, there is no reason to delay your return shortly afterward.

How long will treatment take? What's involved?

Our Technician will determine the requirements on initial inspection. There are no set rules. Each service follows its own course of action. How long a treatment takes depends on various factors, many of them unpredictable. An estimate only can be given. Access to all sectors of the building is essential.

How much will it cost and what services are involved?

Once you've had a full discussion about your termite control needs with our sales staff, prices can then be equated and a formal quote provided to you. A description of the actions proposed by Cairns Termite Specialists will also be conveyed to you.

What chemicals are used?

Cairns Termite Specialists uses environmentally-friendly products registered for their intended purpose and declared safe around people and pets. Our "Reduced-Risk Pesticide Program" is founded on using only the pest control products that meet our standards of safety.

Can I purchase products to do my own termite control?

Cairns Termite Specialists does not sell termite control products. And we don't recommend retail termite control products from your local hardware store. The use of pesticides that are not strictly monitored is a risk to you, your family and the environment.

What can I do to help the Termite Control Technician?

The greatest assistance for the Technician is present a clean and tidy premises to work in. All Termite Control procedures are longer lasting when premises are clean and access very good. No missed areas.

FAQ's About Termites

Will termites leave my house alone if I leave timber in my yard.

FALSE: Timber in your yard will attract Termites to your house. Termites forage for their next food source long before the first supply runs out - up to two years in advance. Leaving timber and tree stumps in your yard is definitely not recommended.

Will Termites even attack a brick or block house on a concrete slab floor.

TRUE: Most homes in Australia have timber frames. Termites don't give up easily. Any flaw or crack in the concrete can be exploited. Block homes are vulnerable because Termites can gain access to timber parts of the structure through the blocks.

How do I know if I have Termites?

Building owners generally become aware of Termites only when they locate damage. Repairing damage is expensive, whereas early detection is a minor expense. The best option is to arrange for an annual Termite inspection by our accredited QBCC licensed Technicians.

Will the chemicals harm my family or pets?

Registered termiticides pose no significant hazard to humans, pets or the environment when applied according to label directions. These termiticides are tested extensively for adverse effects on health before entering the market. Testing is done not only by the manufacturer but also through independent evaluation by Australian regulatory authorities. In addition, most of the newer liquid products have essentially no odour.

Despite the house being built with Termimesh or other control measures installed during construction, I still think I should get a Termite inspection before buying it.

TRUE: The house is far from safe. Termites can, and do, penetrate any chemical and physical barriers. Regular Termite inspections are your only safeguard for breaches to any installed barrier.

TERMIDOR. What is Termidor?

"TERMIDOR" is a trade name for a chemical that has a major function of being a Termiticide. Fipronil is the active ingredient. ( Oxadiazoles)This Termiticide is very significant in its transfer action whithin the termite workings. It is an excellent product. However there are excellent alternatives as described in our section products.

Can we get a warranty

Every termite situation varies. A free service period is available with most treatments. A $2000,000.00 warranty is also available with total house treatments.

Termites must serve some purpose; they can't simply be agents of destruction.

Termites must serve some purpose; they can't simply be agents of destruction. TRUE: Termites are one of nature's great recyclers. They provide a valuable service breaking down dead wood into soil.

Myth: I have a lot of black ants, therefore, I will have no Termites.

FALSE: Black or green ants will not stop Termite activity. Termites have soldiers to protect their nest, galleries or workings.

In Australia, Termites are only found in the south.

FALSE: There are more than 2300 species of Termites of which about 350 occur in Australia. And of these, about 12 damage sound timber. In the Cairns Region there are four species encountered very often and cause considerable damage. Termite behaviour is variant depending on the location/situation. As also is the nesting habit.

My house is safe because it's made from hardwood.

FALSE: All destructive species of Termites eat hardwoods. They eat ALL timber. The Termite genus Nasutitermes, in particular, is known for causing extensive hardwood damage but does not eat pines.

When forests are levelled and trees are removed to make way for development, Termites are destroyed or removed also.

FALSE: Most Termites nest in the ground just beneath the surface. Whent their food supply is destroyed by development, Termite colonies seek new food sources... logically, the timber used in newly built homes at the same site.

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